30-day return window
Not satisfied? You may return any item within 30 days of delivery for a refund.
- Unopened items: full refund of the product price.
- Opened items in resalable condition: refund minus a 10% restocking fee.
- Defective items: full refund or free replacement — your choice, and we cover all costs. See our Warranty Policy.
How to start a return
Email 1@zoyitools.com with your order number. We reply within 24 hours with return instructions. Refunds are issued to your original payment method within 3–5 business days of our confirmation.
Order cancellation
Orders can be cancelled for a full refund any time before shipment.